Why when a computer problem occurs do a lot of companies who provide IT support fail to focus on the impact to their clients business rather than simply on the computer problem?
Computers are now an integral element of every business throughout the land and sadly they go wrong! So it’s obvious that computer problems can result in serious problems and hardship for a business.
As a business owner and/or PC user you can often be left feeling frustrated and lonely when you encounter a problem. I know that’s how I felt when my business had problems and I was left in a vacuum by those who supported me not understanding the impact on my business.
David Thomas